Pioneer Energy Customers

Welcome to Cirro Energy! We look forward to serving you. As indicated in your letter from Pioneer Energy, your retail electric service will be transferred from Pioneer Energy to U.S. Retailers LLC dba Cirro Energy in August 2018. Cirro Energy has the resources to provide you with the best long-term service and value. We want you to know we are working with Pioneer Energy to ensure the transition of your electric service is smooth and easy.
As a Cirro Energy customer, in addition to simple plans and low prices, you’ll enjoy:

  • Online and mobile account management
  • Convenient billing and payment options
  • Friendly and easy customer service

Once the transfer of your service is completed, you will receive a final bill from Pioneer Energy for service through the date of the transfer. After that, all future invoices and correspondence will come from Cirro Energy.

Questions? We have answers.
Check out the most commonly asked questions from Pioneer Energy customers.



We are a licensed retail electricity provider to customers for their homes and small businesses. At Pioneer Energy we have a mission to provide customers with great electricity savings. We believe that energy deregulation gives customers the power to choose a retail energy provider with options – and we definitely have those.

Energy should be simple and we’re doing our part to make sure it is simple for our customers. Enroll with one of our great competitive rates today!

Customer Power

Thanks to legislation that deregulated the energy industry in Texas – customers now have the opportunity to save big. Choosing a competitive energy rate can really add up over time. So it is important to choose a retail electric provider with competitive rates so you can reap the full benefits of a low electric bill.

Take control of your energy costs and learn about Pioneer Energy’s electricity products.